Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
JW IT Professionals is a managed service provider located in West Palm Beach, Florida, specializing in comprehensive IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, JW IT Professionals aims to empower businesses by leveraging technology to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend JW IT Professionals for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client systems are well-protected and efficiently managed.
Service Coverage Area
JW IT Professionals serves West Palm Beach and surrounding areas including Boca Raton, Delray Beach, and Palm Beach Gardens. They are conveniently located near Interstate 95 and the Florida Turnpike, close to landmarks such as the Palm Beach Zoo and the Norton Museum of Art.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does JW IT Professionals provide in West Palm Beach, Florida, and which industries do you specialize in locally?▶
JW IT Professionals offers a variety of IT services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is JW IT Professionals average response time for tickets in West Palm Beach, Florida, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. JW IT Professionals also offers after-hours support to ensure client needs are met promptly.
Does JW IT Professionals handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, JW IT Professionals provides cybersecurity solutions and compliance support for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with JW IT Professionals look like for a new client, and how long does it take?▶
Onboarding with JW IT Professionals involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does JW IT Professionals support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
JW IT Professionals supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with JW IT Professionals and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the specific needs of the client.
Customer Reviews