Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
DefinIT Managed IT Services provides comprehensive IT solutions tailored for businesses in Orlando, Florida, and surrounding areas. They specialize in managed services, cybersecurity, and cloud solutions, ensuring local companies can operate efficiently and securely. With a focus on reliability and customer support, DefinIT helps organizations streamline their IT operations, allowing them to concentrate on their core business objectives.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight DefinIT's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong emphasis on security, contributing to a positive overall experience.
Service Coverage Area
DefinIT serves the Orlando area, including nearby cities such as Winter Park, Altamonte Springs, and Kissimmee. Major freeways include I-4 and the 408, with landmarks like Lake Eola and the Amway Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services.
FAQ
What services does DefinIT Managed IT Services provide in Orlando, Florida, and which industries do you specialize in locally?▶
DefinIT offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is DefinIT Managed IT Services average response time for tickets in Orlando, Florida, and do you offer after-hours support?▶
DefinIT typically maintains a quick response time for support tickets, often addressing issues within hours. They also provide after-hours support to ensure continuous service.
Does DefinIT Managed IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, DefinIT is equipped to manage cybersecurity and compliance needs for industries requiring HIPAA and PCI standards, ensuring data security and regulatory adherence.
What does onboarding with DefinIT Managed IT Services look like for a new client, and how long does it take?▶
Onboarding with DefinIT involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does DefinIT Managed IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
DefinIT supports a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with DefinIT Managed IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing at DefinIT is generally structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the client's specific needs.
Customer Reviews