Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Sugardog Inc. is a managed service provider located in Okeechobee, Florida, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Sugardog Inc. aims to empower businesses by managing their IT infrastructure effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Sugardog Inc. for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Sugardog Inc. serves Okeechobee and surrounding areas including Clewiston, Sebring, and Lake Placid. The business is conveniently located near Highway 441 and Highway 70, close to landmarks such as the Okeechobee County Courthouse and Lake Okeechobee.
Pricing Model
Pricing is structured on a flat monthly basis with tiers based on the services utilized. This allows businesses to choose a plan that best fits their needs, whether it be per user or per device.
FAQ
What services does Sugardog Inc. provide in Okeechobee, Florida, and which industries do you specialize in locally?▶
Sugardog Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Sugardog Inc. average response time for tickets in Okeechobee, Florida, and do you offer after-hours support?▶
Sugardog Inc. typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure that client issues are addressed promptly.
Does Sugardog Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Sugardog Inc. provides cybersecurity services and is experienced in ensuring compliance with HIPAA and PCI standards for their clients.
What does onboarding with Sugardog Inc. look like for a new client, and how long does it take?▶
Onboarding with Sugardog Inc. involves an initial assessment of the client's IT needs followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Sugardog Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Sugardog Inc. supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Sugardog Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing at Sugardog Inc. is based on a flat monthly plan with options for per user or per device pricing, allowing flexibility based on the services required.
Customer Reviews