Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
EA Managed Technology Services is a managed service provider based in Miami, Florida, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, they aim to empower businesses through technology, ensuring seamless operations and robust cybersecurity measures.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently praise EA Managed Technology Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
EA Managed Technology Services serves the Miami area, including nearby cities such as Coral Gables, Hialeah, and Fort Lauderdale. They are accessible via major freeways like I-95 and I-75, and are located near landmarks such as the Miami Seaquarium and Bayfront Park.
Pricing Model
The pricing structure at EA Managed Technology Services is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs. They also offer pricing models based on per user or per device arrangements.
FAQ
What services does EA Managed Technology Services provide in Miami, Florida, and which industries do you specialize in locally?▶
EA Managed Technology Services offers a variety of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is EA Managed Technology Services average response time for tickets in Miami, Florida, and do you offer after-hours support?▶
The average response time for tickets at EA Managed Technology Services is typically within one hour during business hours. They also provide after-hours support to ensure client needs are met at all times.
Does EA Managed Technology Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, EA Managed Technology Services is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with EA Managed Technology Services look like for a new client, and how long does it take?▶
Onboarding with EA Managed Technology Services involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does EA Managed Technology Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
EA Managed Technology Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with EA Managed Technology Services and is it per user, per device, or a flat monthly plan?▶
Pricing at EA Managed Technology Services can be structured as a flat monthly plan, per user, or per device, allowing clients to select the option that best fits their operational requirements.
Customer Reviews