Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco Certified PartnerCompTIA Security+
Overview
Computer support, technical support, remote assistance, and network administration provide comprehensive IT solutions for businesses in Miami, Florida. They serve various industries, ensuring reliable technology management and support. Their services enhance operational efficiency, security, and productivity for local businesses, making them a valuable partner in the digital landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of the services provided. Communication is noted as clear and effective, while the focus on security and compliance is also appreciated.
Service Coverage Area
The service area includes Miami and nearby cities such as Hialeah, Coral Gables, and Doral. Major freeways include I-75 and US-1, with local landmarks like the Miami International Airport and Dolphin Mall.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Computer support, technical support, remote assistance, Network administration provide in Miami, Florida, and which industries do you specialize in locally?▶
They provide managed IT services including support for networks, cybersecurity, and cloud solutions. They specialize in industries such as healthcare, finance, and education.
How fast is Computer support, technical support, remote assistance, Network administration average response time for tickets in Miami, Florida, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. They also offer after-hours support to ensure continuous service.
Does Computer support, technical support, remote assistance, Network administration handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, they provide cybersecurity services and ensure compliance with regulations such as HIPAA and PCI for their clients.
What does onboarding with Computer support, technical support, remote assistance, Network administration look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training. The process typically takes a few weeks depending on the client's needs.
What tools and platforms does Computer support, technical support, remote assistance, Network administration support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
They support a variety of tools including Microsoft 365, Google Workspace, and offer solutions for backups and disaster recovery.
How does pricing work with Computer support, technical support, remote assistance, Network administration and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
Customer Reviews