Industries Served
HealthcareFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
MDW Group, Inc. is a managed service provider located in Medley, Florida, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, MDW Group, Inc. aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight MDW Group, Inc. for their responsiveness and reliability in managing IT services. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
MDW Group, Inc. serves Medley and surrounding areas including Hialeah, Miami Lakes, Doral, and Opa-locka. The business is conveniently located near Interstate 75 and the Palmetto Expressway, close to landmarks such as the Miami International Airport.
Pricing Model
MDW Group, Inc. typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to select a plan that best fits their needs and budget.
FAQ
What services does MDW Group, Inc. provide in Medley, Florida, and which industries do you specialize in locally?▶
MDW Group, Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is MDW Group, Inc. average response time for tickets in Medley, Florida, and do you offer after-hours support?▶
MDW Group, Inc. maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure continuous service for their clients.
Does MDW Group, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, MDW Group, Inc. is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that businesses meet necessary regulatory standards.
What does onboarding with MDW Group, Inc. look like for a new client, and how long does it take?▶
Onboarding with MDW Group, Inc. involves a comprehensive assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the services required.
What tools and platforms does MDW Group, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
MDW Group, Inc. supports a wide range of tools and platforms including Microsoft 365, Google Workspace, various backup solutions, and disaster recovery services to ensure business continuity.
How does pricing work with MDW Group, Inc. and is it per user, per device, or a flat monthly plan?▶
MDW Group, Inc. utilizes a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that aligns with their specific needs.
Customer Reviews