Industries Served
HealthcareFinanceEducationRetailManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
HERO Managed Services LLC is a comprehensive managed service provider based in Lakeland, Florida. They specialize in delivering IT solutions to local businesses, ensuring reliable support and enhanced security. By focusing on proactive management and tailored services, HERO helps organizations optimize their technology infrastructure, improve operational efficiency, and safeguard their data against threats.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight HERO Managed Services LLC for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring peace of mind for local businesses.
Service Coverage Area
HERO Managed Services LLC serves Lakeland and surrounding areas, including Winter Haven, Bartow, and Mulberry. The company is conveniently located near Interstate 4 and U.S. Route 98, close to landmarks such as Lake Mirror and the Polk Museum of Art.
Pricing Model
HERO Managed Services LLC offers a flexible pricing structure that can be tailored to client needs, typically based on a flat monthly fee with tiered options depending on the services required.
FAQ
What services does HERO Managed Services LLC provide in Lakeland, Florida, and which industries do you specialize in locally?▶
HERO Managed Services LLC offers a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is HERO Managed Services LLC average response time for tickets in Lakeland, Florida, and do you offer after-hours support?▶
HERO Managed Services LLC typically maintains a quick response time for support tickets, often addressing issues within hours. They also provide after-hours support to ensure continuous service availability.
Does HERO Managed Services LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, HERO Managed Services LLC is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with HERO Managed Services LLC look like for a new client, and how long does it take?▶
Onboarding with HERO Managed Services LLC involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does HERO Managed Services LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
HERO Managed Services LLC supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with HERO Managed Services LLC and is it per user, per device, or a flat monthly plan?▶
HERO Managed Services LLC offers a flexible pricing model that can be structured per user, per device, or as a flat monthly plan, allowing clients to choose the option that best fits their needs.
Customer Reviews