Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Home Town Network is a managed service provider located in Lake Placid, Florida, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, Home Town Network serves various industries, providing tailored support to meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Home Town Network's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Home Town Network serves the Lake Placid area and nearby communities such as Sebring, Avon Park, and Placid Lakes. Major freeways include US-27 and SR-70, with local landmarks like Lake June and the Lake Placid Historical Society.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Home Town Network provide in Lake Placid, Florida, and which industries do you specialize in locally?▶
Home Town Network provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Home Town Network average response time for tickets in Lake Placid, Florida, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues, ensuring clients receive timely assistance.
Does Home Town Network handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Home Town Network offers cybersecurity solutions that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary standards.
What does onboarding with Home Town Network look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of necessary services. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Home Town Network support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Home Town Network supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Home Town Network and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the specific needs of each client.
Customer Reviews