Industries Served
HealthcareRetailHospitalityEducationFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IT Key West is a managed service provider located in Key West, Florida, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about their IT infrastructure. With a commitment to reliability and customer satisfaction, IT Key West serves a diverse range of industries, helping businesses enhance their productivity and security.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend IT Key West for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected. Overall, customer feedback highlights a high level of satisfaction with the services provided.
Service Coverage Area
IT Key West serves the Key West area and nearby communities such as Stock Island, Big Pine Key, and Marathon. The service area is accessible via US Highway 1 and is close to landmarks like the Ernest Hemingway Home and Museum and the Southernmost Point Buoy.
Pricing Model
IT Key West offers flexible pricing models, including per user and per device options, as well as flat monthly plans with tiered services. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does IT Key West provide in Key West, Florida, and which industries do you specialize in locally?▶
IT Key West provides a range of services including managed IT support, cybersecurity, cloud solutions, and network management. They specialize in industries such as healthcare, retail, hospitality, education, and finance.
How fast is IT Key West average response time for tickets in Key West, Florida, and do you offer after-hours support?▶
IT Key West typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does IT Key West handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Key West is equipped to handle cybersecurity measures and compliance requirements for HIPAA and PCI, ensuring that client data is protected and meets regulatory standards.
What does onboarding with IT Key West look like for a new client, and how long does it take?▶
Onboarding with IT Key West involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does IT Key West support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Key West supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with IT Key West and is it per user, per device, or a flat monthly plan?▶
Pricing at IT Key West is flexible, offering options that include per user and per device billing, as well as flat monthly plans with different service tiers to accommodate various business needs.
Customer Reviews