Industries Served
HealthcareFinanceRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup SolutionsDisaster Recovery Tools
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified
Overview
HenkTek is a managed service provider located in Fort Myers, Florida, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. HenkTek's commitment to customer satisfaction and proactive support makes them a valuable partner for organizations looking to optimize their technology infrastructure.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend HenkTek for their responsiveness and reliability in addressing IT issues. The team's communication skills and commitment to security are also highlighted as key strengths, contributing to a positive overall experience.
Service Coverage Area
HenkTek serves the Fort Myers area and nearby cities such as Cape Coral, Lehigh Acres, and Bonita Springs. The service area is accessible via major freeways including I-75 and US-41, with local landmarks such as the Edison and Ford Winter Estates.
Pricing Model
HenkTek typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does HenkTek provide in Fort Myers, Florida, and which industries do you specialize in locally?▶
HenkTek provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is HenkTek average response time for tickets in Fort Myers, Florida, and do you offer after-hours support?▶
HenkTek typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does HenkTek handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, HenkTek is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with HenkTek look like for a new client, and how long does it take?▶
Onboarding with HenkTek involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does HenkTek support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
HenkTek supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with HenkTek and is it per user, per device, or a flat monthly plan?▶
HenkTek's pricing model is primarily flat monthly with tiered options based on the services provided, allowing flexibility for businesses to choose plans that best fit their needs.
Customer Reviews