Industries Served
HealthcareFinanceRetailEducationLegal
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Downtown Managed Services is a managed service provider located in Fort Lauderdale, Florida, specializing in IT solutions for local businesses. They offer a range of services including network management, cybersecurity, and cloud solutions, aimed at enhancing operational efficiency and security for their clients. With a focus on small to medium-sized enterprises, they provide tailored support to meet the unique needs of businesses in the area.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Downtown Managed Services. Many reviews emphasize their strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Downtown Managed Services serves Fort Lauderdale and surrounding areas including Coral Springs, Plantation, and Pompano Beach. Major freeways in the vicinity include I-95 and I-595, with local landmarks such as the Fort Lauderdale Executive Airport and the Galleria Mall.
Pricing Model
The pricing structure typically includes options such as per user, per device, or a flat monthly fee with different service tiers available. This flexibility allows businesses to choose a plan that best fits their needs.
FAQ
What services does Downtown Managed Services provide in Fort Lauderdale, Florida, and which industries do you specialize in locally?▶
Downtown Managed Services offers a variety of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, retail, education, and legal.
How fast is Downtown Managed Services average response time for tickets in Fort Lauderdale, Florida, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Downtown Managed Services also provides after-hours support to ensure that clients receive assistance whenever they need it.
Does Downtown Managed Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Downtown Managed Services is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Downtown Managed Services look like for a new client, and how long does it take?▶
Onboarding with Downtown Managed Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Downtown Managed Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Downtown Managed Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Downtown Managed Services and is it per user, per device, or a flat monthly plan?▶
Pricing with Downtown Managed Services can be structured per user, per device, or as a flat monthly plan, allowing businesses to select the option that best fits their operational needs.
Customer Reviews