Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
HERO Managed Services LLC is a comprehensive IT solutions provider based in Clearwater, Florida. They specialize in delivering managed services to local businesses, ensuring reliable IT support, cybersecurity, and cloud solutions. With a focus on enhancing operational efficiency, HERO Managed Services serves various industries, helping clients leverage technology to achieve their business goals.
Services
- Managed IT services
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend HERO Managed Services LLC for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for their customers.
Service Coverage Area
HERO Managed Services LLC serves Clearwater and surrounding areas including St. Petersburg, Largo, and Dunedin. They are conveniently located near major freeways such as US-19 and FL-60, close to landmarks like the Clearwater Marine Aquarium.
Pricing Model
HERO Managed Services LLC offers flexible pricing structures, typically based on a flat monthly fee with tiered options. This allows businesses to choose a plan that best fits their needs, whether per user or per device.
FAQ
What services does HERO Managed Services LLC provide in Clearwater, Florida, and which industries do you specialize in locally?▶
HERO Managed Services LLC offers a range of IT services including managed IT, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is HERO Managed Services LLC average response time for tickets in Clearwater, Florida, and do you offer after-hours support?▶
HERO Managed Services LLC typically responds to support tickets within a few hours. They also provide after-hours support to ensure clients receive assistance whenever needed.
Does HERO Managed Services LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, HERO Managed Services LLC is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with HERO Managed Services LLC look like for a new client, and how long does it take?▶
Onboarding with HERO Managed Services LLC involves an initial assessment, setup of services, and training. The process typically takes a few weeks, depending on the client's needs.
What tools and platforms does HERO Managed Services LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
HERO Managed Services LLC supports a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with HERO Managed Services LLC and is it per user, per device, or a flat monthly plan?▶
Pricing at HERO Managed Services LLC is generally structured as a flat monthly fee with options based on either per user or per device, allowing flexibility for businesses.
Customer Reviews