Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Downtown Computer Services in Boca Raton is a managed service provider dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, they serve a diverse range of industries, providing tailored support that enhances operational efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Downtown Computer Services. Reviews often mention effective communication and a strong focus on security, contributing to a positive overall experience.
Service Coverage Area
Downtown Computer Services serves Boca Raton and nearby areas including Delray Beach, Deerfield Beach, and West Palm Beach. Major freeways include I-95 and Florida's Turnpike, with recognizable landmarks such as the Boca Raton Museum of Art.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels to accommodate different business needs.
FAQ
What services does Downtown Computer Services in Boca Raton provide in Boca Raton, Florida, and which industries do you specialize in locally?▶
Downtown Computer Services offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Downtown Computer Services in Boca Raton average response time for tickets in Boca Raton, Florida, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. After-hours support is available for urgent issues to ensure continuous service.
Does Downtown Computer Services in Boca Raton handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Downtown Computer Services provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Downtown Computer Services in Boca Raton look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Downtown Computer Services in Boca Raton support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
They support a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Downtown Computer Services in Boca Raton and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to the specific needs of the business.
Customer Reviews