Industries Served
HealthcareRetailFinanceEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
NexGenPCCare is a managed service provider located in Yucca Valley, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, NexGenPCCare supports various sectors, ensuring that clients can focus on their core business while relying on expert IT management.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend NexGenPCCare for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
NexGenPCCare serves Yucca Valley and surrounding areas including Joshua Tree, Twentynine Palms, and Desert Hot Springs. Major freeways include Highway 62 and Interstate 10, with local landmarks such as Joshua Tree National Park.
Pricing Model
NexGenPCCare offers flexible pricing structures, typically based on a per user or per device model. They may also provide flat monthly plans with tiered options to suit different business needs.
FAQ
What services does NexGenPCCare provide in Yucca Valley, California, and which industries do you specialize in locally?▶
NexGenPCCare provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, finance, education, and manufacturing.
How fast is NexGenPCCare average response time for tickets in Yucca Valley, California, and do you offer after-hours support?▶
NexGenPCCare typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does NexGenPCCare handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, NexGenPCCare provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for clients in relevant industries.
What does onboarding with NexGenPCCare look like for a new client, and how long does it take?▶
Onboarding with NexGenPCCare involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does NexGenPCCare support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
NexGenPCCare supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with NexGenPCCare and is it per user, per device, or a flat monthly plan?▶
NexGenPCCare offers pricing based on a per user or per device model, as well as flat monthly plans with tiered options to accommodate different business needs.
Customer Reviews
I needed a custom gaming PC built and reached out to NexGen PC Care. Even though it’s a home-based business and at times just one person handling everything, I was impressed with the fast follow-up. I called and got a response within a day. Zaniel, one of the owners, was super helpful and got my build done quickly and perfectly. Since it’s a 24-hour operation, availability can vary, but they make sure to follow up fast if you call, text, or email. Definitely recommend them and hope they continue to grow
I recently visited this business that claimed to be open 24 hours. When I arrived, I found it was just a house. Thinking they might work from home, I knocked on the door, but no one answered. I don't understand why they advertise being open 24 hours a day if no one is available to assist customers. Fortunately, I went to Nick at HiTech afterward, and he was very kind and helpful. I just want to warn othersâ€â€if you decide to go to this place, be aware that they might not be there to help you, despite their 24-hour claim.