Industries Served
HealthcareRetailFinanceEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA A+CompTIA Security+
Overview
Hi-Tech Computer Systems is a managed service provider located in Yucca Valley, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, retail, and finance. Their commitment to responsive support and reliable technology management makes them a valuable partner for organizations looking to optimize their IT infrastructure.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Hi-Tech Computer Systems for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted choice for IT services.
Service Coverage Area
Hi-Tech Computer Systems serves Yucca Valley and nearby areas including Joshua Tree, Twentynine Palms, and Landers. The business is conveniently located near Highway 62 and is close to landmarks such as the Joshua Tree National Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Hi-Tech Computer Systems provide in Yucca Valley, California, and which industries do you specialize in locally?▶
Hi-Tech Computer Systems provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and finance.
How fast is Hi-Tech Computer Systems average response time for tickets in Yucca Valley, California, and do you offer after-hours support?▶
The average response time for tickets at Hi-Tech Computer Systems is typically prompt, with many clients reporting quick resolutions. They also offer after-hours support to ensure continuous service.
Does Hi-Tech Computer Systems handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Hi-Tech Computer Systems provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Hi-Tech Computer Systems look like for a new client, and how long does it take?▶
Onboarding with Hi-Tech Computer Systems involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Hi-Tech Computer Systems support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Hi-Tech Computer Systems supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Hi-Tech Computer Systems and is it per user, per device, or a flat monthly plan?▶
Pricing at Hi-Tech Computer Systems is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
Customer Reviews
When my laptop would not load, and I had no idea what to do, I found Hi-Tech computer systems on line. I brought it to Nick on a Friday afternoon not knowing what to expect and he reassured me a fix was possible. He called on Wednesday morning to pick up my laptop. It is faster, with no issues, and is like brand new! I highly recommend them for computer needs.
Great service would come back again. Nick knows what he's doing and has experience with gaming PCs if you need your gaming PC fixed.
The owner, Nick, was very pleasant and informative! Fixed two terrible laptops back to working, useable condition in no time! Prices were no sweat at all. Absolutely recommend to anyone looking for a quick, reliable and GREAT fix. I trust absolutely nobody with tech because of scams but this company has proven me wrong! Thank you Nick (:
I had a great experience. Nick, the owner, took care of me. I came here for a second opinion and instead of a $150 computer repair job that "could cost more"… I paid $45 and computer is better than before I brought it in. I could tell when he started talking that this man KNEW computers inside and out. He is also very covid safe, which is great. It's also across from the best coffee house in town, so not a bad place to be if you need to wait.
He was awesome. My Lenovo laptop broke down in the desert and I urgently needed it for work. He was friendly, personable and knowledgeable. Given that i had a flight to catch, he couldn't repair it himself, but he gave me a quick diagnosis and told me the options – free of charge. Thank you! P.s. someone left an unwarranted review for him that morning, because they couldn't read his door sign properly. He is always there, you just have to knock.