Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Miles IT is a managed service provider located in Whittier, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency, security, and reliability. With a focus on small to medium-sized enterprises, Miles IT delivers tailored support that helps clients navigate the complexities of technology, ensuring they can focus on their core business activities.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Miles IT for their responsiveness and reliability. The team is noted for effective communication and a strong emphasis on security, ensuring peace of mind for their clients.
Service Coverage Area
Miles IT serves Whittier and surrounding areas including Downey, La Mirada, Santa Fe Springs, and Pico Rivera. The service area is easily accessible via major freeways such as the I-605 and I-5, and is near landmarks like the Whittier Narrows Recreation Area.
Pricing Model
Miles IT employs a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model. They also offer flat monthly plans with various service tiers.
FAQ
What services does Miles IT provide in Whittier, California, and which industries do you specialize in locally?▶
Miles IT provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Miles IT average response time for tickets in Whittier, California, and do you offer after-hours support?▶
Miles IT typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure client needs are met at all times.
Does Miles IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Miles IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Miles IT look like for a new client, and how long does it take?▶
Onboarding with Miles IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Miles IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Miles IT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Miles IT and is it per user, per device, or a flat monthly plan?▶
Miles IT offers flexible pricing options that can be based on a per user or per device model, as well as flat monthly plans that cater to different service levels.
Customer Reviews
Thank you Shannon! Fixed everything very quickly and was very informative.