Global IT in Whittier, California – Managed Service Provider
Industries Served
HealthcareFinanceEducationManufacturingRetail
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview

Global IT is a managed service provider based in Whittier, California, specializing in IT solutions for local businesses. They offer a range of services including network management, cybersecurity, and cloud solutions, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and customer support, Global IT serves various industries, ensuring that businesses can focus on their core operations while leaving IT management to the experts.

Services
  • Managed endpoints
  • Network monitoring
  • Cloud migrations
  • Help desk support
  • Cybersecurity solutions
  • Data backups
Review Summary

Clients frequently commend Global IT for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.

Service Coverage Area

Global IT serves Whittier and surrounding areas including La Habra, Downey, Pico Rivera, and Santa Fe Springs. Major freeways nearby include the I-605 and I-5, with local landmarks such as the Whittier Museum and the Quad at Whittier.

Pricing Model

Global IT typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.

FAQ

Global IT provides a variety of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, education, manufacturing, and retail.

Global IT typically maintains a quick average response time for support tickets, often resolving issues within hours. They also offer after-hours support to ensure clients receive assistance when needed.

Yes, Global IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.

Onboarding with Global IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.

Global IT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.

Global IT generally uses a flat monthly pricing model with tiered options based on the services provided. This allows for flexibility in pricing based on the specific needs of each client.

Customer Reviews

Superb IT Solutions! I have been relying on Global IT service provider for years, and they continue to impress me with their comprehensive range of services. Whether it's troubleshooting, system upgrades, or data security, they have the expertise to handle it all. Their proactive approach in identifying potential issues before they become problems is a testament to their professionalism. Highly recommended!

Global IT has been our DIA provider for over 4 years and our Cloud and Managed IT provider for 2 years. Since we have been working with Global IT our infrastructure has stabilized and our network is secure. Global IT handled an office expansion for us with no issues. We highly recommend their Managed IT services because they provide hands on support. All calls go direct to a certified engineer and trouble tickets get resolved quickly and precisely.

I’d been limping along, creating and updating my website on a platform that was not easy to navigate. Add in the fact that I’m just not very good at that sort of thing and have even less patience. I started researching web design companies and was again pretty intimidated by the process. Intimidated by the prices I was quoted and intimidated by all of the technical language. I finally reached out to Global IT. When I spoke with Jayme she “got me”. She didn’t overwhelm me with a lot of jargon. She listened to me and my needs. The entire process was painless and seamless with regular check-ins on status and preferences. She gave me clear direction on what I needed to do on my part to ensure the functionality that I requested was built. I couldn’t be happier with the end product. The cost was reasonable and the service was exceptional. Global IT embodies a no pressure and relaxed atmosphere while also driving for incredible results. If you’re looking for technical services and support of any kind, I couldn’t recommend Global IT any more highly.

We have partnered with GLOBAL IT for over 10 years and have thoroughly enjoyed our professional relationship. The staff at GLOBAL IT is ready, willing and responsive to our every need. Their impressive growth trend is clearly the result of a results driven company who has never forgotten the importance of the personal touch.

Our company managed 30,000 sq ft (3 stories with basement and very thick double walls plus concrete cinder block) house in Beverly Hills with 1.5 acres or backyard. The homeower always complained spotty and slow internet access (with TP Link commercial 25 WiFi access points). Full signals but very slow internet access, always disconnect when moving between access points) plus no internet access in the backayard. We called Ubiquiti Networks and they referred us to Global IT (their preferred service partner), talk to Tony (owner) and he give us detailed proposal that covered the 3 stories house plus backyard. The installer and network engineer are very knowledgeable. They are Ubiquiti Networks Certified installer. They worked very clean, traced all wires and install access points in areas to cover the whole house. These are the itemized product that Global IT installed: – 20 UniFi AC in wall for all bedrooms – 9 UniFi AC LR (long range) and AC HD for hallways and common areas (gym, parking garage, spa and home theatre) – 1 UniFi Mesh Antenna for backyard – (2) UniFi 48 ports 500 watts PoE managed switch At the end of the job, the owner of the house are very happy, they have High Speed (with 70 guess when they have party) internet without any dead spots in the house and backyard. Global IT also managed the Access Points via cloud to make sure everything are working as suppose to be and balanced the load.

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