Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Pixelgate Networks is a managed service provider based in Westlake Village, California, specializing in IT services for local businesses. They offer comprehensive solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security. With a focus on small to medium-sized enterprises, Pixelgate Networks delivers tailored support to meet the unique needs of their clients, ensuring reliable technology infrastructure and peace of mind.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Pixelgate Networks' responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, providing peace of mind to businesses in the area.
Service Coverage Area
Pixelgate Networks serves Westlake Village and nearby areas including Agoura Hills, Thousand Oaks, and Calabasas. The service area is accessible via major freeways such as the 101 and 23, with local landmarks including the Westlake Village Inn and the Civic Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to different service tiers.
FAQ
What services does Pixelgate Networks provide in Westlake Village, California, and which industries do you specialize in locally?▶
Pixelgate Networks provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Pixelgate Networks average response time for tickets in Westlake Village, California, and do you offer after-hours support?▶
Pixelgate Networks typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service.
Does Pixelgate Networks handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Pixelgate Networks provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Pixelgate Networks look like for a new client, and how long does it take?▶
Onboarding with Pixelgate Networks involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Pixelgate Networks support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Pixelgate Networks supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Pixelgate Networks and is it per user, per device, or a flat monthly plan?▶
Pricing at Pixelgate Networks is generally based on a per user or per device model, with options for flat monthly plans that can be customized according to the services required.
Customer Reviews
Fabulous people and service. I love dealing with a company where I can know the people and they know and appreciate me. The hosting is great. When I was with a big hosting company my sites went down constantly. With Pixelgate that doesn’t happen. One time a hosting company had me delete and install my client’s site 6 times over the course of days, and finally someone there told me they had that site on a “bad server.†Seriously! I can never get those lost days back. That poor service has never happened at Pixelgate!
Pixelgate has hosted several of my client's websites for many years. I can't remember EVER having a technical problem with any of the sites. (They are total tech wizards!) But beyond their amazing IT skills, these people have got to be one of THE most responsive companies I have ever dealt with. I don't think I was ever put on hold when I called, emails were answered both promptly and fully. In every instance, I felt that they were going above and beyond in order to help or answer my (sometimes stupid) questions. I would recommend them to anyone – even go so far as to stake MY reputation on their high level of skill & service.
Very kind people that do whatever it takes to make it right and I recommend them for everybody.