Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IT21ST, LLC is a managed service provider based in Westlake Village, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and security, IT21ST, LLC serves various industries, helping organizations enhance their technology infrastructure and improve operational efficiency.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend IT21ST, LLC for their responsiveness and reliability in managing IT services. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and secure in their technology operations.
Service Coverage Area
IT21ST, LLC serves Westlake Village and surrounding areas including Thousand Oaks, Agoura Hills, Calabasas, and Moorpark. The firm is conveniently located near the 101 and 23 freeways, close to landmarks such as the Westlake Village Inn and the Civic Center.
Pricing Model
IT21ST, LLC offers flexible pricing structures, typically based on a per user or per device model. They also provide flat monthly plans with tiered options to accommodate various business needs.
FAQ
What services does IT21ST, LLC provide in Westlake Village, California, and which industries do you specialize in locally?▶
IT21ST, LLC provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, education, retail, and manufacturing.
How fast is IT21ST, LLC average response time for tickets in Westlake Village, California, and do you offer after-hours support?▶
IT21ST, LLC typically has a fast response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does IT21ST, LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT21ST, LLC is equipped to handle cybersecurity and compliance needs for HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with IT21ST, LLC look like for a new client, and how long does it take?▶
Onboarding with IT21ST, LLC involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does IT21ST, LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT21ST, LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with IT21ST, LLC and is it per user, per device, or a flat monthly plan?▶
Pricing with IT21ST, LLC is flexible, typically based on a per user or per device model, as well as offering flat monthly plans with tiered options to suit different business sizes.
Customer Reviews
IT21st has a very knowledgeable team. They are well versed in managing DNS records for domains. There were times, their team went beyond their scope of work and ensured our issue was resolved. Their experience and expertise is very much demonstrated by the best practices they employ when identifying and fixing issues. Any company looking to maintain their domain and their DNS records, manage laptops (PC+MAC), manage accounts such as email, slack etc,. IT21st can help them reduce their maintenance overhead and operational cost.
First time experience was outstanding. The company demonstrated exemplary customer service (reliable, dependable, kind/patient, and thorough) and effectively solved the issues. I will not hesitate to contact this company for any future IT needs.
Despite quarantine they were able to help me remotely with my IT issue! Can’t recommend their services enough. So impressed.