Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
AI Managed IT Services is a comprehensive managed service provider located in Westlake Village, California. They specialize in delivering IT solutions to small and medium-sized businesses across various industries. With a focus on enhancing operational efficiency and security, they provide tailored services that help local businesses thrive in a competitive landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of AI Managed IT Services. Reviews often mention strong communication and a commitment to security, contributing to a high level of customer satisfaction.
Service Coverage Area
AI Managed IT Services serves Westlake Village and surrounding areas including Agoura Hills, Thousand Oaks, Calabasas, and Moorpark. Major freeways in the vicinity include the US-101 and CA-23, with local landmarks such as the Westlake Village Inn and the Civic Center.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does AI Managed IT Services provide in Westlake Village, California, and which industries do you specialize in locally?▶
AI Managed IT Services offers a range of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, retail, education, and manufacturing.
How fast is AI Managed IT Services average response time for tickets in Westlake Village, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. AI Managed IT Services also provides after-hours support to ensure that clients receive assistance whenever needed.
Does AI Managed IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, AI Managed IT Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with AI Managed IT Services look like for a new client, and how long does it take?▶
Onboarding with AI Managed IT Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does AI Managed IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
AI Managed IT Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with AI Managed IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing for AI Managed IT Services is generally structured on a per-user or per-device basis, with options for flat monthly plans that may include different service tiers based on client needs.
Customer Reviews
Big thankyou to this company for saving me in a pinch. Immediately came out to our office and got our server back up and running or we wouldn't have been able to process customers. They come out and help right away. They dropped whatever they were working on to help us! Highly recommend them!
I HIGHLY RECOMMEND THIS COMPANY!!! Our main design computer crashed. I called and Darren answered. I explained the urgency of the situation and Carlo was onsite in about 1.5 hrs. Turns out the motherboard died. He quickly gave us the options for a new motherboard, and once we decided on the one we wanted, he packed up our desktop and said he will be back tomorrow with the computer. The next day he returned before noon with our computer. The thing looked & ran like it was brand new. He updated the operating system and installed all our printers/peripherals and connected it to the network. While he was here, we had him do some fixes to our other computers & printers. Carlo saved us! Without this computer we were stuck. I HIGHLY RECOMMEND THIS COMPANY!!! We will use them for all our IT needs.
They are awesome. I have used them various times and they exceed expectations.
Very happy with my experience! Carlo was so nice and super helpful!! Will be using them again in the future. :))
Called in the morning to make an appointment for them to come to fix my laptop at my home. Was told someone would be at my place between 3 and 5. 5:15 rolls around with no one showing up, no call, and no text and me having had to cancel business appointments in anticipation. Won't be using these guys ever again.