Industries Served
HealthcareRetailEntertainmentFinanceEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
Insightful Networks is a managed service provider located in West Hollywood, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, retail, and entertainment. With a focus on reliability and customer support, Insightful Networks aims to empower businesses by providing tailored technology solutions that drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Insightful Networks' responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Insightful Networks serves West Hollywood and surrounding areas including Beverly Hills, Hollywood, Culver City, and Los Angeles. Major freeways nearby include the 101 and 10, with recognizable landmarks such as the Sunset Strip and the Hollywood Walk of Fame.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This allows businesses to choose a model that best fits their needs.
FAQ
What services does Insightful Networks provide in West Hollywood, California, and which industries do you specialize in locally?▶
Insightful Networks provides a range of IT services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, retail, and entertainment.
How fast is Insightful Networks average response time for tickets in West Hollywood, California, and do you offer after-hours support?▶
The average response time for tickets is typically quick, with many clients reporting responses within a few hours. Insightful Networks also offers after-hours support to ensure continuous service.
Does Insightful Networks handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Insightful Networks is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Insightful Networks look like for a new client, and how long does it take?▶
Onboarding with Insightful Networks involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Insightful Networks support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Insightful Networks supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Insightful Networks and is it per user, per device, or a flat monthly plan?▶
Pricing with Insightful Networks is generally structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet specific business needs.
Customer Reviews
We have been a client of Insightful Networks for more than 20 years. They have always handled our IT support needs and we have consistently had an exceptional experience. I highly value dealing with Jeff and his team. They know our company and the ins and outs of our systems. They can make recommendations for structuring and upgrading our network where necessary to meet our specific requirements. I am always extremely impressed with the professionalism of their entire team. They have a rapid response time and consistently prioritize our needs. As our company has grown over the years and our needs changed, we have relied on Insightful to help us select and purchase systems and programs that are best suited for our company.
Insightful Network is a reliable and skillful IT company. They continuously go the extra mile for us and are quick to respond. We recently had an issue with one of our softwares and Jeff and his team were able to resolve the issue smoothly and swiftly. With Insightful Networks, we know our IT system is secure and in good hands. I highly recommend Insightful Networks, their team is amazing!
I met Jeff right after starting my company in 1998. He is one of the most knowledgeable IT people I know. He has put together a great team and they jump on tickets right away. They are all very pleasant, knowledgeable and nothing seems to be a problem. I highly recommend Insightful Networks to meet your computer and IT needs. All of our employees that deal with Insightful speak highly of their services and employees. At times, we feel that they are actually part of our company.
I've personally worked with Insightful Networks for the last 6 years, but they have serviced our company for the last 15+. They are incredible at solving all of our IT issues from mundane account set ups for new hires, advice on purchasing new systems, to the first-rate service moving our server to the cloud and our VOIP phone system. I wouldn't even think to use anyone else as they save the day for us every time.
Insightful Networks has been our IT services company for more than 19 years. Our needs started with support for just a few computers and has since scaled into fully managed IT for our critical infrastructure from cloud servers to IP phones. Highly recommend.