Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
RP Technology Services is a managed service provider located in West Covina, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that organizations can operate efficiently and securely. With a focus on responsiveness and reliability, RP Technology Services aims to enhance the technological capabilities of businesses in the area, helping them to thrive in a competitive environment.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend RP Technology Services for their quick response times and reliable support. The team is noted for their effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
RP Technology Services serves West Covina and surrounding areas including Covina, Baldwin Park, La Puente, and Walnut. Major freeways in the vicinity include the I-10 and I-605, with local landmarks such as the West Covina Plaza and the Eastland Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does RP Technology Services provide in West Covina, California, and which industries do you specialize in locally?▶
RP Technology Services offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is RP Technology Services average response time for tickets in West Covina, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. RP Technology Services also provides after-hours support to ensure client needs are met promptly.
Does RP Technology Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, RP Technology Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with RP Technology Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of necessary services. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does RP Technology Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
RP Technology Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client needs.
How does pricing work with RP Technology Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers based on client requirements.
Customer Reviews
I cannot recommend RP Technology highly enough for their outstanding AV & IT solutions. As our company has grown, their team has been an invaluable partner every step of the way. Their customer service is truly exceptional. Any time we've had an issue, their response time has been impressiveâ€â€often within minutes rather than hours. Each team member we've worked with has been both knowledgeable and patient, taking the time to explain complex technical concepts in ways our non-technical staff can understand. What sets RP Technology apart is their approach to security. They implemented a comprehensive security strategy that protects our sensitive data without hampering productivity. Their proactive monitoring has prevented several potential breaches before they became problems, giving us peace of mind that our business and client information is safe. The business strategy guidance we've received has been invaluable. Their virtual CIO services have helped us make informed technology decisions that align perfectly with our business goals. They don't just recommend the newest or most expensive solutions; they take the time to understand our specific needs and budget constraints to provide tailored recommendations that offer the best value. Speaking of value the ROI has been extraordinary. Their preventative maintenance approach has dramatically reduced our downtime, and their strategic guidance has helped us avoid costly mistakes with technology investments. RP Technology isn't just a vendor; they're a true partner in our success. If you're looking for an IT solutions provider that combines technical expertise with business acumen, look no further than RP Technology.
RP Technology completely transformed our IT experience with their quick response times and proactive approach to solving problems. Their security solutions protect our data without slowing down our operations, which has been a game-changer for our productivity. The video conferencing setup they installed has made our virtual meetings look and sound incredibly professional.