Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCompTIA A+Cisco Certified Network AssociateCertified Information Systems Security Professional
Overview
DR I.T. HELP LLC is a managed service provider located in West Covina, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, DR I.T. HELP LLC serves various industries, providing tailored support that enhances productivity and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently praise DR I.T. HELP LLC for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
DR I.T. HELP LLC serves West Covina and surrounding areas including Covina, Baldwin Park, and La Puente, with easy access via the I-10 and I-605 freeways. Notable landmarks nearby include the West Covina Plaza and the Eastland Center.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does DR I.T. HELP LLC provide in West Covina, California, and which industries do you specialize in locally?▶
DR I.T. HELP LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is DR I.T. HELP LLC average response time for tickets in West Covina, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. DR I.T. HELP LLC also offers after-hours support to ensure that clients receive assistance when needed.
Does DR I.T. HELP LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, DR I.T. HELP LLC is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with DR I.T. HELP LLC look like for a new client, and how long does it take?▶
Onboarding with DR I.T. HELP LLC involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does DR I.T. HELP LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
DR I.T. HELP LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with DR I.T. HELP LLC and is it per user, per device, or a flat monthly plan?▶
Pricing with DR I.T. HELP LLC can be structured per user or per device, with options for flat monthly plans that cater to different business needs.
Customer Reviews