Industries Served
HealthcareEducationRetailManufacturingFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
TOTLCOM, INC is a managed service provider located in Watsonville, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, TOTLCOM, INC serves various industries, providing tailored support to meet specific business needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend TOTLCOM, INC for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
TOTLCOM, INC serves Watsonville and surrounding areas including Santa Cruz, Salinas, and Monterey. The business is conveniently located near Highway 1 and Highway 152, close to local landmarks such as the Watsonville Airport.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does TOTLCOM, INC provide in Watsonville, California, and which industries do you specialize in locally?▶
TOTLCOM, INC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and retail.
How fast is TOTLCOM, INC average response time for tickets in Watsonville, California, and do you offer after-hours support?▶
TOTLCOM, INC typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does TOTLCOM, INC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TOTLCOM, INC is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with TOTLCOM, INC look like for a new client, and how long does it take?▶
Onboarding with TOTLCOM, INC involves an initial assessment of the client's IT needs, followed by the implementation of necessary services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does TOTLCOM, INC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TOTLCOM, INC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup solutions. They also provide disaster recovery services to protect client data.
How does pricing work with TOTLCOM, INC and is it per user, per device, or a flat monthly plan?▶
Pricing at TOTLCOM, INC is generally based on a per user or per device model, with options for flat monthly plans that can include different service tiers to accommodate various business needs.
Customer Reviews