Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ManagedTEK is a managed service provider based in Walnut Creek, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. By leveraging advanced technology and industry best practices, ManagedTEK delivers reliable support tailored to the unique needs of various industries in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend ManagedTEK for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
ManagedTEK serves Walnut Creek and nearby areas including Concord, Pleasant Hill, Lafayette, and Orinda. Major freeways such as I-680 and I-24 provide easy access, and local landmarks include the Walnut Creek Civic Arts Center and Broadway Plaza.
Pricing Model
ManagedTEK typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does ManagedTEK provide in Walnut Creek, California, and which industries do you specialize in locally?▶
ManagedTEK provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is ManagedTEK average response time for tickets in Walnut Creek, California, and do you offer after-hours support?▶
ManagedTEK typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does ManagedTEK handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ManagedTEK has expertise in cybersecurity and compliance, including regulations such as HIPAA and PCI, ensuring that clients meet necessary standards.
What does onboarding with ManagedTEK look like for a new client, and how long does it take?▶
Onboarding with ManagedTEK involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the setup.
What tools and platforms does ManagedTEK support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ManagedTEK supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with ManagedTEK and is it per user, per device, or a flat monthly plan?▶
ManagedTEK offers a flat monthly pricing model with tiered options based on services. This structure allows clients to choose plans that best fit their needs, whether per user or per device.
Customer Reviews