Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Trilotech is a managed service provider located in Visalia, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Trilotech aims to empower businesses by providing tailored IT strategies and solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Trilotech for their responsiveness and reliability in managing IT services. The team is noted for their effective communication and strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Trilotech serves the Visalia area and surrounding cities such as Tulare, Exeter, and Porterville. The business is conveniently located near Highway 198 and Highway 99, close to landmarks like the Visalia Convention Center.
Pricing Model
Trilotech utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs, whether it be per user or per device.
FAQ
What services does Trilotech provide in Visalia, California, and which industries do you specialize in locally?▶
Trilotech provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Trilotech average response time for tickets in Visalia, California, and do you offer after-hours support?▶
Trilotech typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Trilotech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Trilotech is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Trilotech look like for a new client, and how long does it take?▶
Onboarding with Trilotech involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Trilotech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Trilotech supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Trilotech and is it per user, per device, or a flat monthly plan?▶
Trilotech offers a flat monthly pricing model with tiered options based on services. Pricing can be structured per user or per device, allowing flexibility for clients.
Customer Reviews