Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Total Knowledge Computer Service is a managed service provider located in Visalia, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, they aim to empower businesses by managing their IT infrastructure effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Total Knowledge Computer Service's responsiveness and reliability in managing IT needs. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Total Knowledge Computer Service serves Visalia and nearby areas including Tulare, Porterville, and Exeter. Major freeways in the vicinity include Highway 99 and Highway 198, with landmarks such as the Visalia Convention Center and Mooney Grove Park.
Pricing Model
The pricing model for Total Knowledge Computer Service is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does Total Knowledge Computer Service provide in Visalia, California, and which industries do you specialize in locally?▶
Total Knowledge Computer Service offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Total Knowledge Computer Service average response time for tickets in Visalia, California, and do you offer after-hours support?▶
The average response time for tickets at Total Knowledge Computer Service is typically prompt, with many clients reporting quick resolutions. They also provide after-hours support to ensure continuous service.
Does Total Knowledge Computer Service handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Total Knowledge Computer Service is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Total Knowledge Computer Service look like for a new client, and how long does it take?▶
Onboarding with Total Knowledge Computer Service involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Total Knowledge Computer Service support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Total Knowledge Computer Service supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Total Knowledge Computer Service and is it per user, per device, or a flat monthly plan?▶
Pricing at Total Knowledge Computer Service is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews