Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Lightlearn is a managed service provider based in Visalia, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, Lightlearn aims to empower organizations by leveraging technology to drive growth and innovation.
Services
- Managed IT services
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend Lightlearn for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security. Overall, customers appreciate the tailored solutions provided to meet their specific needs.
Service Coverage Area
Lightlearn serves Visalia and surrounding areas including Tulare, Exeter, and Hanford. Major freeways include Highway 198 and Highway 99, with local landmarks such as the Visalia Convention Center and Mooney Grove Park.
Pricing Model
Lightlearn typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Lightlearn provide in Visalia, California, and which industries do you specialize in locally?▶
Lightlearn provides a variety of IT services including managed IT, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Lightlearn average response time for tickets in Visalia, California, and do you offer after-hours support?▶
Lightlearn typically maintains a fast response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Lightlearn handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Lightlearn is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Lightlearn look like for a new client, and how long does it take?▶
Onboarding with Lightlearn involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Lightlearn support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Lightlearn supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Lightlearn and is it per user, per device, or a flat monthly plan?▶
Lightlearn generally offers a flat monthly pricing model with tiered options based on the services selected. This allows businesses to choose a plan that aligns with their specific needs.
Customer Reviews