Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Firewell Technology Solutions is a managed service provider located in Visalia, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, Firewell Technology Solutions aims to support small to medium-sized enterprises in navigating the complexities of IT management, ensuring reliable performance and peace of mind.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Firewell Technology Solutions for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, ensuring that clients feel supported and informed throughout their service experience.
Service Coverage Area
Firewell Technology Solutions serves Visalia and surrounding areas, including Tulare, Exeter, and Hanford. The service area is accessible via major freeways such as Highway 198 and Highway 99, with local landmarks including the Visalia Convention Center and Mooney Grove Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This allows businesses to choose a model that best fits their needs.
FAQ
What services does Firewell Technology Solutions provide in Visalia, California, and which industries do you specialize in locally?▶
Firewell Technology Solutions offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Firewell Technology Solutions average response time for tickets in Visalia, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Firewell Technology Solutions also offers after-hours support to ensure that clients receive assistance when needed.
Does Firewell Technology Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Firewell Technology Solutions provides cybersecurity services that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary standards.
What does onboarding with Firewell Technology Solutions look like for a new client, and how long does it take?▶
Onboarding with Firewell Technology Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Firewell Technology Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Firewell Technology Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Firewell Technology Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at Firewell Technology Solutions is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers to accommodate various business needs.
Customer Reviews