Industries Served
RetailHealthcareEducationFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Staples is a managed service provider located in Victorville, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer service, Staples serves a diverse range of industries, providing tailored support to meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Staples' responsiveness and reliability in handling IT issues. The team is noted for effective communication and a strong focus on security, making them a trusted partner for local businesses.
Service Coverage Area
Staples serves Victorville and surrounding areas including Hesperia, Apple Valley, and Barstow. The business is conveniently located near Interstate 15 and Route 66, close to local landmarks such as the Victor Valley Museum.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include different service tiers to accommodate varying business needs.
FAQ
What services does Staples provide in Victorville, California, and which industries do you specialize in locally?▶
Staples provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as retail, healthcare, and education.
How fast is Staples average response time for tickets in Victorville, California, and do you offer after-hours support?▶
Staples typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure business continuity.
Does Staples handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Staples is equipped to handle cybersecurity needs and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Staples look like for a new client, and how long does it take?▶
Onboarding with Staples involves an initial assessment of IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Staples support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Staples supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Staples and is it per user, per device, or a flat monthly plan?▶
Staples offers flexible pricing models that can be based on a per-user or per-device structure, as well as flat monthly plans that cater to different service levels.
Customer Reviews