Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Sonic IT Systems – IT Support & Managed IT Services California is a managed service provider located in Victorville, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring efficient operations and robust cybersecurity. With a focus on reliability and customer satisfaction, Sonic IT Systems offers tailored services that help organizations optimize their technology infrastructure and enhance productivity.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Sonic IT Systems' responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Sonic IT Systems serves Victorville and nearby areas including Hesperia, Apple Valley, and Barstow. The service area is accessible via major freeways such as I-15 and I-40, and is close to landmarks like the Victor Valley Museum.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels based on client needs.
FAQ
What services does Sonic IT Systems – IT Support & Managed IT Services California provide in Victorville, California, and which industries do you specialize in locally?▶
Sonic IT Systems offers a range of services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is Sonic IT Systems – IT Support & Managed IT Services California average response time for tickets in Victorville, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues.
Does Sonic IT Systems – IT Support & Managed IT Services California handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Sonic IT Systems provides cybersecurity services and assists clients in maintaining compliance with HIPAA and PCI standards.
What does onboarding with Sonic IT Systems – IT Support & Managed IT Services California look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Sonic IT Systems – IT Support & Managed IT Services California support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Sonic IT Systems supports a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client needs.
How does pricing work with Sonic IT Systems – IT Support & Managed IT Services California and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews
I'm very glad to have a team like Sonic IT Systems on my side. Anytime I have a question it is quickly answered and in a professional manner. Communication is very nice phone calls emails to start then there are follow-up calls and emails on every trouble ticket submitted. Glad to be working with Sonic IT Systems.
I used sonic for many years. Then when I wanted to cancel my monthly service I was told they had removed my router and firewall when they installed their own. They want their “Proprietary equipment†back now. I told them to install another router for me and take their equipment back. I offered to pay for them to do that too. Unfortunately they refused to install a router, so now I am stuck with their equipment and they won’t even supply the usernames and passwords for that equipment for me to switch it out. So I am stuck. Buyer beware. Everything is fine till you cancel then they hold you hostage for their equipment and you can’t get into yours because the password problem.
It's been a while since I had to use my company's IT services but as always, Sonic helped me quickly. Diego was very polite & kind, & helped me resolve my issue efficiently so I could get back to what I was trying to do with minimum delay. Thanks Sonic.
We've been using Sonic for years for our small business and personal computer & IT needs, and have loved working with Tim, Ryan & Nathan, and now Rebecca! Just this last week I was fed up with an issue I let go for too long, and Ryan got to the bottom of my woes in less than 24 hours, had me fixed up with a new hard drive in less than 48 hours AND I did not have to re-install any of my business bidding programs or accounting program (and let me tell you, the prospect of having to re-install ANY of those items was stressing me out big time, because it NEVER goes smoothly!). I know enough about computers in general to get myself in trouble, and can occasionally find my way out of minor issues, but I know that beyond a doubt, I can count on Sonic to bail me out of any minor OR major computer issues. Thank you, Tim, Ryan, Nathan & Rebecca for friendly, professional and great service!
We've had various network and internet issues at our company, including a massive server fail. Sonic Systems was able to completely salvage our data, and provide us with excellent results each and every time. Highly recommend them to anyone needing computer or networking solutions.