Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Mitec Solutions is a managed service provider based in Ventura, California, offering comprehensive IT services to local businesses. They specialize in delivering reliable technology solutions, including cybersecurity, cloud services, and IT support. Mitec Solutions aims to enhance operational efficiency and security for organizations in various industries, ensuring that clients can focus on their core business activities without technology-related distractions.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Mitec Solutions for their responsiveness and reliability. Reviews highlight the team's effective communication and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
Mitec Solutions serves the Ventura area, including nearby cities such as Oxnard, Camarillo, and Thousand Oaks. The business is conveniently located near the 101 and 126 freeways, close to landmarks like Ventura Harbor and the Ventura County Fairgrounds.
Pricing Model
Mitec Solutions typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does Mitec Solutions provide in Ventura, California, and which industries do you specialize in locally?▶
Mitec Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Mitec Solutions average response time for tickets in Ventura, California, and do you offer after-hours support?▶
Mitec Solutions typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Mitec Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Mitec Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Mitec Solutions look like for a new client, and how long does it take?▶
Onboarding with Mitec Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Mitec Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Mitec Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Mitec Solutions and is it per user, per device, or a flat monthly plan?▶
Mitec Solutions generally uses a flat monthly pricing model with tiered options based on the services provided. This allows clients to choose a plan that best fits their needs.
Customer Reviews
I like to support local businesses and we have been with Mitec for years, but the internet service is getting spottier and spottier. We frequently lose the internetâ€â€sometimes multiple times a day. On the positive side, if you call and report an issue someone always calls you back, so I like the customer service, but the unreliable internet is really a problem.
The owners and tech guys here know what they're doing. It's a relatively small operation. But, they're trusted by everyone from a ton of locals to the X Games. It's fixed wireless more than reliable and strong enough for your needs, and with the best customer support around!!
We have taken two computers to Mitec for help, they both needed it badly! They were able to correct any problems and did the work in a professional manner. We got phone calls from them with updates and they always told us exactly what they were doing for the systems. They were so helpful, our computers are running great now and we have been telling everyone to use Mitec Solutions if or when they should have any computer problems! They are trustworthy and dependable! Thank you Mitec Solutions!
This company has been amazing, every single person I've dealt with have friendly, helpful and professional. They went above and beyond to get me hooked up to internet. I haven't had good quality internet in almost 10 years, the speeds and quality I'm getting are stellar. The installation technicians were awesome, Cameron and Jonathan did an amazing job, my installation wasn't an easy one, these guys pulled wires through 200 feet of buried conduit due to an obstruction that was blocking the line of sight to my house. They didn't call the job done until everything was perfect. I can't say thank you enough to everyone at Mitec, amazing company that treats there customers right, I can't recommend these guys enough! Thank you thank you thank you!!!!
Great if you need any kind of IT help! They are super kind and helpful. I love supporting a rad small biz!