Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
MD Tech Support is a managed service provider located in Ventura, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By focusing on personalized support and proactive management, MD Tech Support aims to empower businesses in Ventura and surrounding areas to leverage technology effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend MD Tech Support for their responsiveness and reliability. Reviews highlight the team's effective communication and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
MD Tech Support serves Ventura and nearby cities such as Oxnard, Camarillo, and Thousand Oaks. The service area is accessible via major freeways including the US-101 and CA-126, with landmarks like Ventura Harbor and the Ventura County Fairgrounds.
Pricing Model
MD Tech Support typically employs a flat monthly pricing model with tiered options based on the services utilized. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does MD Tech Support provide in Ventura, California, and which industries do you specialize in locally?▶
MD Tech Support provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is MD Tech Support average response time for tickets in Ventura, California, and do you offer after-hours support?▶
MD Tech Support typically has a rapid response time for tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does MD Tech Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, MD Tech Support is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with MD Tech Support look like for a new client, and how long does it take?▶
Onboarding with MD Tech Support involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does MD Tech Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
MD Tech Support supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with MD Tech Support and is it per user, per device, or a flat monthly plan?▶
MD Tech Support generally uses a flat monthly pricing model with tiered options based on the services selected. This allows businesses to choose a plan that aligns with their specific needs.
Customer Reviews