Industries Served
HealthcareFinanceRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMware
Certifications
Microsoft PartnerCompTIA A+Cisco Certified
Overview
ACM Computers is a managed service provider located in Ventura, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, serving industries such as healthcare, finance, and retail. With a focus on reliability and customer support, ACM Computers aims to empower businesses with technology that meets their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently praise ACM Computers for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
ACM Computers serves Ventura and surrounding areas including Oxnard, Camarillo, and Thousand Oaks. They are conveniently located near the 101 and 126 freeways, close to landmarks such as Ventura Harbor and the Ventura County Fairgrounds.
Pricing Model
ACM Computers typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does ACM Computers provide in Ventura, California, and which industries do you specialize in locally?▶
ACM Computers provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is ACM Computers average response time for tickets in Ventura, California, and do you offer after-hours support?▶
ACM Computers typically has a fast response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does ACM Computers handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ACM Computers is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with ACM Computers look like for a new client, and how long does it take?▶
Onboarding with ACM Computers involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does ACM Computers support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ACM Computers supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and accessibility.
How does pricing work with ACM Computers and is it per user, per device, or a flat monthly plan?▶
ACM Computers generally uses a flat monthly pricing model with tiered options based on the services provided. This allows for flexibility in pricing based on the specific needs of each client.
Customer Reviews
I've have been a customer of ACM Computers for almost 20 years, and have found them to be a joy to do business with. I just purchased my latest computer from them and I'm delighted with it. They never disappoint. Over the years, when I've had a problem, the technicians have always taken the care of it and had me back up and running quickly. Whether a new purchase, an upgrade, or a service call, they have always taken great care on my needs.
ACM Computers in Ventura is wonderful! We walked in and met Dustin and Mike and they helped me all the way through the process, really listening to my wants and needs. They delivered and installed, thanks to Oscar who installed everything so perfectly. You really couldn't ask for any better service, and the prices were great! If you need a computer and helpful service unheard of in the current time.
My laptop was not working when I went to use it and I had no idea why, I panicked because all of my documents and photos are on here. I googled computer repair and ACM computers came right up and had several four/five star reviews so I called…..Dustin answered the phone and calmed me down. He was so nice and helpful I felt in good hands. Was told my hard drive needed replaced after he looked at it, Dustin WAS able to save all my documents and photos!!!!!!!!!! The cost was extremely fair and my computer was ready in 1 business day. I am so beyond thankful and recommend ACM computers to everyone!!! I will be a lifetime customer for sure.
We have been with ACM Computers for years. Whenever we've had a problem, they've either been to our house or we've been to the store. They are always so helpful and willing to take the time to explain what is needed and what was done. Oscar is so patient, and my "go-to" guy and lifesaver whenever I've needed help. ACM gives you excellent service in whatever your computer needs are, and they're very reasonable.
We hired ACM for maintenance of our business systems and computers. Upon initial evaluation of our systems, they found an important backup had not been completed for over a year. There was no indication it had not been backed up. ACM installed and set up a system to send a signal to be sure the back up worked regularly. As a result of their proactive set up, another back up was resolved quickly because they caught it. I love being able to depend on ACM for our technology protection and maintenance.