Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoAWS
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Roamtek is a managed service provider located in Valley Center, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliable support and innovative technology, Roamtek aims to empower businesses in the region to thrive in a digital landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Roamtek for their responsiveness and reliability in managing IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Roamtek serves Valley Center and surrounding areas including Escondido, San Marcos, and Fallbrook. Major freeways nearby include Interstate 15 and Highway 76, with local landmarks such as the Valley Center Community Center.
Pricing Model
Roamtek employs a flat monthly pricing model with tiered options based on the services utilized. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does Roamtek provide in Valley Center, California, and which industries do you specialize in locally?▶
Roamtek provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Roamtek average response time for tickets in Valley Center, California, and do you offer after-hours support?▶
Roamtek typically responds to support tickets within a few hours. They also offer after-hours support to ensure that client needs are met at all times.
Does Roamtek handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Roamtek is equipped to handle cybersecurity and compliance for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Roamtek look like for a new client, and how long does it take?▶
Onboarding with Roamtek involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Roamtek support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Roamtek supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Roamtek and is it per user, per device, or a flat monthly plan?▶
Roamtek uses a flat monthly pricing model with tiered options based on services. This allows clients to select a plan that aligns with their specific needs.
Customer Reviews