Industries Served
HealthcareRetailManufacturingEducationHospitality
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Digital Paragon is a managed service provider located in Twentynine Palms, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency, security, and reliability. By leveraging advanced technologies and industry best practices, Digital Paragon serves various sectors, ensuring that clients can focus on their core business while their IT needs are expertly managed.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Digital Paragon for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Digital Paragon serves Twentynine Palms and surrounding areas, including Joshua Tree, Yucca Valley, and 29 Palms Marine Base. The service area is accessible via major freeways such as Highway 62 and Highway 10, with local landmarks including the Joshua Tree National Park.
Pricing Model
Digital Paragon typically employs a flat monthly pricing model with tiered options based on the services utilized. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Digital Paragon provide in Twentynine Palms, California, and which industries do you specialize in locally?▶
Digital Paragon provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, and education.
How fast is Digital Paragon average response time for tickets in Twentynine Palms, California, and do you offer after-hours support?▶
Digital Paragon typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Digital Paragon handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Digital Paragon is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Digital Paragon look like for a new client, and how long does it take?▶
Onboarding with Digital Paragon involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Digital Paragon support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Digital Paragon supports a variety of tools and platforms including Microsoft 365, Google Workspace, and comprehensive backup and disaster recovery solutions to ensure data integrity.
How does pricing work with Digital Paragon and is it per user, per device, or a flat monthly plan?▶
Digital Paragon utilizes a flat monthly pricing model with tiered options based on services provided, allowing flexibility for businesses in budgeting their IT expenses.
Customer Reviews
I HIGHLY RECOMMEND DIGITAL PARAGON. I drop my phone a lot.. If im not dropping my phone then my toddler is. If your clumsy like me or have spirited children who like to grab things and drop them (like expensive electronics) then Digital Paragon is where you should go to get your phones and other expensive gadgets repaired. James, the owner, does an amazing job with iphones, android phones, samsung phones, game consoles, controllers, remotes, computers and many other electronics. If you need a device repaired it will be in great hands if you take it here. I have an iphone 8+ and the front screen was shattered to were it wouldn't show anything, the back glass was shattered so bad that huge pieces had fallen off. Basically if someone had seen the phone they would have wanted to trash it and get a new one. I don't like throwing things away if they can be repaired though. Digital paragon replaced the front screen, replaced the back glass, AND replaced the audio speaker to hear phone calls. My iphone works perfectly again and looks new. The repairs were much cheaper than buying another iphone 8+ and I am so happy i can use my iphone again.
Very professional and fast turn around. James fixed a laptop for me after another business did a bad job on the repair. I’ll never make that mistake again and go to him exclusively. He also put together an amazing gaming PC for me at a great price in comparison to what others would have charged me. Thanks James you freaking rock!
James replaced the screen on my laptop after I tried to close the lid with a pen in the space between the screen and the keyboard. (Not gonna leave pens on my laptop anymore, to be sure.) James was able to track down the replacement screen at Dell and had it shipped to him, and was able to replace the screen and get me back online within about 6 hours after receiving the Fed Ex delivery. I’m so relieved that he could fix my computer – and so quickly! Added bonus: he’s in 29, so I didn’t have to go down the hill to get a fix. Thank you, James!
Digital Paragon is the place to go for all of your digital needs. James is a model of excellence! I have needed to have my computer fixed by James twice, and both times, it was fast, easy, and had no issues. The shop is professionally set up and does not look like a college dorm room like some of the other area computer shops.
I had a tablet that I locked myself out of. I had it brought in to James at digital paragon and was amazed that he had my tablet unlocked and ready to be picked up within 30min. The job was done in remarkable time, always has great customer service and will work with you on the cost if needed. I would recommend James at digital paragon for any phone and computer needs. Thanks again Jim for the help and willing to work with me on the cost. 5 stars all the way!!!