Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Creative Resources Technology Group is a managed service provider located in Tustin, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, they serve various sectors, ensuring that clients can focus on their core business activities while relying on expert IT support.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Creative Resources Technology Group for their responsiveness and reliability. Reviews highlight the team's effective communication and strong focus on security, contributing to a positive overall experience.
Service Coverage Area
Creative Resources Technology Group serves Tustin and nearby areas including Santa Ana, Orange, Irvine, and Anaheim. Major freeways in the vicinity include the 5 and 55, with local landmarks such as the Tustin Marketplace and the historic Tustin Depot.
Pricing Model
The pricing structure typically operates on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Creative Resources Technology Group provide in Tustin, California, and which industries do you specialize in locally?▶
Creative Resources Technology Group provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, and education.
How fast is Creative Resources Technology Group average response time for tickets in Tustin, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Creative Resources Technology Group also offers after-hours support to ensure clients receive assistance when needed.
Does Creative Resources Technology Group handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Creative Resources Technology Group is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Creative Resources Technology Group look like for a new client, and how long does it take?▶
Onboarding with Creative Resources Technology Group involves an initial assessment, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the client's specific needs.
What tools and platforms does Creative Resources Technology Group support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Creative Resources Technology Group supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Creative Resources Technology Group and is it per user, per device, or a flat monthly plan?▶
Pricing with Creative Resources Technology Group typically operates on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
Customer Reviews
IT issues are beyond frustrating and have the potential to render our practice non-functional. We made the best choice when switching our IT management company to CRTG. CRTG has proven their worth repeatedly. Russell and his team have done a phenomenal job implementing and handling our entire Mac based infrastructure. They respond immediately to our IT woes, find a solution to all our problems and answer all our questions promptly. They are always dependable, friendly, professional and on top of all our IT needs. CRTG handled all our communications when switching internet and phone providers, relieving us of that burden. Tyler and Brice have gone above and beyond, they are awesome.
The CRTG team consistently provides professional and cost- effective technology support to their customers. They are experts in technology and understand the needs of demanding business environments. They truly care about their clients and will take the necessary steps to ensure any and all issues are properly resolved. In short, they continually surpass client expectations.
Suffice it to say I had an IT crisis involving some new devices delivered to one of my remote employees in Orange County. It was a late Friday afternoon. I didn't want to go sleepless over the weekend. Fortunately, Russell at CRTG answered the phone, connected with the Apple device remotely, and worked through the steps patiently, calmly, and efficiently to solve the problem. I highly recommend this company.
CRTG has given high-level service and has an extremely great deal of knowledge for Mac-based products. It is nice to see that whenever an issue arises, CRTG has instant solutions because they have dealt with the same types of problems for years. I have a tremendous amount of confidence that I won’t have a data breach because CRTG is there to watch over the network.
The Fullerton College Photography Department has used CRTG for more than ten years to maintain our Mac digital classrooms and Mac Lab. (over 60 computers) They have set up our own sever available only to our photo dept., they keep our computers updated, configure new ones when we update, and are available immediately for emergency situations.