Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Total Office Support is a managed service provider located in Torrance, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, Total Office Support aims to empower organizations in Torrance and surrounding areas, ensuring they can focus on their core business activities without the burden of IT challenges.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Total Office Support for their responsiveness and reliability. Many reviews highlight the team's effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Total Office Support serves Torrance and nearby cities such as Redondo Beach, Carson, and Lomita. The service area is accessible via major freeways including the 405 and 110, and is close to landmarks like the Torrance Cultural Arts Center.
Pricing Model
Total Office Support utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Total Office Support provide in Torrance, California, and which industries do you specialize in locally?▶
Total Office Support provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Total Office Support average response time for tickets in Torrance, California, and do you offer after-hours support?▶
Total Office Support typically responds to tickets within a few hours during business hours. They also offer after-hours support to address urgent issues.
Does Total Office Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Total Office Support is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with Total Office Support look like for a new client, and how long does it take?▶
Onboarding with Total Office Support involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Total Office Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Total Office Support supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Total Office Support and is it per user, per device, or a flat monthly plan?▶
Total Office Support operates on a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose a plan that fits their needs.
Customer Reviews
This business is terrific. Every time I deal with them I end up with a smile on my face. Today, Steve figured out the right cartridges for my old printer and ordered them for me.
Great place for all offices and school supplies great staff wonderful prices and big rewards to shop in your category once you start shopping at the store
Steve and the staff at Total Office Support have provided excellent service for our copier and office machines for several years. I would recommend them.
Thanks, you guys are great. KEEP UP THE GOOD WORK.