Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Alcott Enterprises is a managed service provider based in Torrance, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, Alcott Enterprises serves a diverse range of industries, providing tailored support to meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Alcott Enterprises for their responsiveness and reliability. The team is noted for their effective communication and strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Alcott Enterprises serves Torrance and surrounding areas including Redondo Beach, Carson, Lomita, and Gardena. Major freeways in the vicinity include the I-405 and I-110, with local landmarks such as the Del Amo Fashion Center and Torrance Memorial Medical Center.
Pricing Model
Alcott Enterprises offers a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model. They also provide flat monthly plans with different service tiers to accommodate various business sizes.
FAQ
What services does Alcott Enterprises provide in Torrance, California, and which industries do you specialize in locally?▶
Alcott Enterprises provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Alcott Enterprises average response time for tickets in Torrance, California, and do you offer after-hours support?▶
Alcott Enterprises typically responds to tickets within a few hours. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does Alcott Enterprises handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Alcott Enterprises is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Alcott Enterprises look like for a new client, and how long does it take?▶
Onboarding with Alcott Enterprises involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Alcott Enterprises support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Alcott Enterprises supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Alcott Enterprises and is it per user, per device, or a flat monthly plan?▶
Pricing at Alcott Enterprises can be structured per user or per device, and they also offer flat monthly plans with different tiers to suit various business needs.
Customer Reviews
Jordan and his team at Alcott have been amazing. The team has been incredibly professional, responsive, and knowledgeable. They have helped us on a variety of IT issues. Security is always a priority, from our internet firewall, to having the correct device software on each Sale Associate’s iPad. They have taken on PCI compliance and located specialty software that we have needed for a one-time issue. It does not matter what the call is for, the team makes sure we stay running. They are a true full-service IT team. Highly recommend them for any business looking for reliable IT support!
The Alcott team has truly transformed our business operations. Their innovative solutions and exceptional customer service have significantly improved our productivity. The team is always responsive and goes above and beyond to meet our needs. I highly recommend them!
The Alcott team has been a game-changer for our IT infrastructure. Their managed IT services are top-notch, and their team is always quick to respond and knowledgeable. We've seen a significant improvement in our system's performance and security. I highly recommend them!
Alcott Enterprises has been a valuable partner in our company’s journey. Their professional services have helped us optimize our processes and achieve our business goals. The team is dedicated, reliable, and always delivers on their promises.
Amazing support! I don't know what I would do without the Alcott. They have helped me navigate some challenging issues and they do it with an abundance of patience and knowledge. Dealing with technology issues can be so frustrating, but having Alcott support has made things so much smoother. I do not typically write reviews, but their help has reduced my stress so much that I had to share my experience.