Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
We Do IT – Information Technology Experts for your business systems provides comprehensive IT services to local businesses in Thousand Oaks, California, and surrounding areas. They specialize in managed IT solutions, cybersecurity, and cloud services, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing productivity and security, they serve various industries, helping businesses navigate the complexities of modern IT environments.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients often highlight the responsiveness and reliability of We Do IT, noting their effective communication and commitment to security. Many reviews emphasize the team's professionalism and ability to resolve issues promptly.
Service Coverage Area
We Do IT serves Thousand Oaks and nearby cities such as Westlake Village, Agoura Hills, Moorpark, and Simi Valley. Major freeways include the US-101 and CA-23, with local landmarks like The Oaks mall and Conejo Valley Botanic Garden.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does We Do IT – Information Technology Experts for your business systems provide in Thousand Oaks, California, and which industries do you specialize in locally?▶
We Do IT offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is We Do IT – Information Technology Experts for your business systems average response time for tickets in Thousand Oaks, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. We Do IT also provides after-hours support to ensure that clients receive assistance whenever needed.
Does We Do IT – Information Technology Experts for your business systems handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, We Do IT is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with We Do IT – Information Technology Experts for your business systems look like for a new client, and how long does it take?▶
Onboarding typically involves an initial assessment, setup of services, and training for staff. The process can take a few weeks depending on the complexity of the client's needs.
What tools and platforms does We Do IT – Information Technology Experts for your business systems support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
We Do IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with We Do IT – Information Technology Experts for your business systems and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews
I didn't think the company was too bad really. I was a little bit annoyed about the billing style, where you are strictly only paid for the time you work on tickets, so you are not paid for checking emails and other tasks. I had a bad gut feeling about several aspects of the company though, especially how pushy and insistent they were, and everyone I trained with was irritated and negative about the company, questioning whether to quit or not. The company put a lot of focus in social media campaigning, and *required* everyone to present certain things on their linkedin and other social media, and heavily, heavily pushed people to leave glowing reviews and other things that came off as manipulative, dishonest, and concerning. There were several cases I saw where the managers and owners would became very angry with employees, over minor things. I saw a lot of red flags and wondered if I should stay or quit. There was a slight misunderstanding about my hours, and the owner started threatening me very angrily, and acted extremely pushy and controlling. Not only was it unbelievably unprofessional, to me it was flat out unacceptable behavior, so I quit. I left a bad review on Google of my experience, and they hounded me constantly, while I was sick and away dealing with health issues, until I could return my equipment. Once I did return my equipment as promised, the owner has now continued to harass me on Linkedin, by email, etc to try to manipulate me into taking my negative review down. Unbelievable behavior. What an absolute nightmare. I can't help but wonder if they are narcissistic or something, or what is wrong with them. If you end up working for them, I understand, and good luck, but please don't tolerate such unacceptable behavior in the work place. I hope they understand that their further harassment isn't going to work, and they can't manipulate their way out of a negative, but 100% accurate and honest review. LEAVE ME ALONE.