Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
Rock Solid Technology Solutions is a managed service provider located in Thousand Oaks, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security, serving various industries including healthcare, finance, and education. With a focus on reliability and customer satisfaction, Rock Solid Technology Solutions aims to empower organizations by leveraging technology to meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Rock Solid Technology Solutions for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Rock Solid Technology Solutions serves Thousand Oaks and nearby areas including Westlake Village, Agoura Hills, Newbury Park, Simi Valley, and Moorpark. The service area is accessible via the 101 and 23 freeways, with local landmarks such as The Oaks Mall and Conejo Valley Botanic Garden.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels. This allows businesses to choose a model that best fits their operational requirements.
FAQ
What services does Rock Solid Technology Solutions provide in Thousand Oaks, California, and which industries do you specialize in locally?▶
Rock Solid Technology Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Rock Solid Technology Solutions average response time for tickets in Thousand Oaks, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Rock Solid Technology Solutions also offers after-hours support to ensure continuous service.
Does Rock Solid Technology Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Rock Solid Technology Solutions provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for clients in relevant industries.
What does onboarding with Rock Solid Technology Solutions look like for a new client, and how long does it take?▶
Onboarding with Rock Solid Technology Solutions involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks depending on the complexity of the client's needs.
What tools and platforms does Rock Solid Technology Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Rock Solid Technology Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Rock Solid Technology Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at Rock Solid Technology Solutions is generally based on a per-user or per-device model, with options for flat monthly plans that can be tailored to meet specific business needs.
Customer Reviews