Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Dr PC Computer Repair and IT Services is a managed service provider located in Thousand Oaks, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable technology support and cybersecurity. With a focus on enhancing operational efficiency, they serve various industries, providing tailored services that meet the unique needs of their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Dr PC Computer Repair and IT Services for their responsiveness and reliability. Reviews often mention the team's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Dr PC Computer Repair and IT Services serves the Thousand Oaks area and nearby cities such as Westlake Village, Agoura Hills, and Newbury Park. The business is conveniently located near the 101 and 23 freeways, close to landmarks like The Oaks mall.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that include tiered service levels.
FAQ
What services does Dr PC Computer Repair and IT Services provide in Thousand Oaks, California, and which industries do you specialize in locally?▶
Dr PC Computer Repair and IT Services offers a range of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, retail, education, and manufacturing.
How fast is Dr PC Computer Repair and IT Services average response time for tickets in Thousand Oaks, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Dr PC Computer Repair and IT Services also provides after-hours support to ensure clients receive assistance when needed.
Does Dr PC Computer Repair and IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Dr PC Computer Repair and IT Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with Dr PC Computer Repair and IT Services look like for a new client, and how long does it take?▶
Onboarding with Dr PC Computer Repair and IT Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Dr PC Computer Repair and IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Dr PC Computer Repair and IT Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Dr PC Computer Repair and IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Dr PC Computer Repair and IT Services is flexible, offering options for per user or per device billing, as well as flat monthly plans that can be tailored to the client's needs.
Customer Reviews
I just moved into a new office in westlake village and one of three of my computers was not connecting to my network. I searched a computer repair near me and found DrPC computer repair and IT services. The technician (john) came out and was able to diagnose the issue pretty quickly (it was a dns issue) HE fixed and and I am very thankful. I highly recommend this company to anyone that would require computer services of any sort. Thank you john!
We live in North Ranch and my wife's computer suddenly got the dreaded blue screen after a malware attack. I tried for a couple of hours to fix the computer but couldn't. I looked up "computer repair near me" to get someone to come to my home. John answered my call immediately, made an appointment for the next day and arrived promptly at the time he said he would. It took him a bit over an hour and my computer is running smoothly again. I highly recommend John at Dr PC and will call him again in a heartbeat if something goes wrong.
I have a home office and needed a network technician to install a firewall and ubuquiti wireless access points along with the devices that came with it. I contacted DrPC and scheduled a time for him to come out. Technician arrived on time and was able to get my network up and secured pretty quickly. Very far price, very friendly technician. IF you need computer or network service, call these guys, absolute 5 star performance.
Beginning yesterday I was unable to upload photos to a program I use daily for work. I was looking for a computer repair technician near me and ended up finding DrPC. The technician was able to not only figure out the issue, but took the time to clean up my PC and gave me a tutorial on backing my computer up, amongst other things. He did a great and i would recommend his company
I called Dr PC as my computer went down and I hadn't backed up my files for the last 6 months, so I was really worried as I also use my computer for my business. I made an appointment with John and he came out the next day and retrieved all my files, so now I'm good to go again. Thanks Dr PC for a great job…