Industries Served
RetailHospitalityHealthcareEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
The Coffee Bean & Tea Leaf is a managed service provider located in Thermal, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer support, they serve various industries, providing tailored solutions that enhance productivity and security.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients often highlight the responsiveness and reliability of The Coffee Bean & Tea Leaf. Many reviews mention effective communication and a strong focus on security, contributing to a positive overall experience.
Service Coverage Area
The Coffee Bean & Tea Leaf serves Thermal and surrounding areas including Coachella, Indio, and La Quinta. Major freeways nearby include Interstate 10 and Highway 86, with local landmarks such as the Coachella Valley Music and Arts Festival grounds.
Pricing Model
The pricing model is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does The Coffee Bean & Tea Leaf provide in Thermal, California, and which industries do you specialize in locally?▶
The Coffee Bean & Tea Leaf provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as retail, hospitality, healthcare, and education.
How fast is The Coffee Bean & Tea Leaf average response time for tickets in Thermal, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours, depending on the urgency of the issue. They also offer after-hours support to ensure that clients receive assistance when needed.
Does The Coffee Bean & Tea Leaf handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, The Coffee Bean & Tea Leaf is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with The Coffee Bean & Tea Leaf look like for a new client, and how long does it take?▶
Onboarding typically involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process can take anywhere from a few days to a couple of weeks, depending on the complexity of the services required.
What tools and platforms does The Coffee Bean & Tea Leaf support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
The Coffee Bean & Tea Leaf supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with The Coffee Bean & Tea Leaf and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per-user or per-device basis, with options for flat monthly plans that may include different service tiers to accommodate varying business needs.
Customer Reviews
I ordered an iced americano. It was definitely one of the worst tasting coffees that I can remember for the entire 35+ years I've been drinking coffee. Also, it was served in a Cinnabon cold cup. Was there a yard sale at Cinnabon or something? Very, very, very, bad flavor. Do you not clean the machines ever? Discount coffee beans? 🤮🤮🤮🤮🤮🤮🤮🤮
My Friday morning pick me up. Great quality coffee and great customer service, thank you Ms. Samantha, you make my morning coffee great. Today my White Chocolate Iced Latte Extra Large is delicious for this summer heat. If you pass through here, you have to stop by and get a beverage. It will make your road trip much better.
Good Morning California!!! Thank you Coffee Bean for being there every morning in my road trips. This Morning I had a wonderful, delicious, refreshing, Extra Large Matcha Tea Latte, on the rocks. Great for this weather, in Salton City Travel Plaza. on the convenient gas station Pilot and Chevron. I recommend this plaza, and the convenience of Coffee bean and it's customer service. I will give them 5 Stars. Have a wonderful summer.
OMG!!! Don’t even think about stopping here! If you want to be overcharged, or you want to be a “taste tester†for incompetent, untrained “ wanna-be Coffee Bean professional, then by all means, waste your time here! Overcharged, flavorless stale, unfiltered ice that tastes like the “sea†across the street. Under-staffed, excessive wait times, charges for the whip cream on Ice Blended drinks too!! They charge for the whip cream in the can, not on the menu board, and no mention of the charge when you order!!
There is nothing better than getting a white chocolate iced latte extra large in Coffee Bean Salton City Travel Plaza. The quality is great, the customer service is great and it will make any day happier July 15th 2022, morning. I recommend it.