Industries Served
HealthcareRetailEducationFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceAWSVMware
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified
Overview
Jack in the Box is a managed service provider located in Thermal, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, Jack in the Box serves various industries, providing tailored support to meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Jack in the Box for their responsiveness and reliability. Many reviews commend their effective communication and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
Jack in the Box serves Thermal and surrounding areas including Coachella, Indio, and La Quinta. The service area is accessible via major freeways such as I-10 and CA-86, with local landmarks including the Coachella Valley Music and Arts Festival site.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to the needs of different businesses.
FAQ
What services does Jack in the Box provide in Thermal, California, and which industries do you specialize in locally?▶
Jack in the Box provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and finance.
How fast is Jack in the Box average response time for tickets in Thermal, California, and do you offer after-hours support?▶
Jack in the Box typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Jack in the Box handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Jack in the Box is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Jack in the Box look like for a new client, and how long does it take?▶
Onboarding with Jack in the Box involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Jack in the Box support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Jack in the Box supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Jack in the Box and is it per user, per device, or a flat monthly plan?▶
Pricing at Jack in the Box is flexible, typically offered on a per-user or per-device basis, with options for flat monthly plans that can be customized to fit the client's needs.
Customer Reviews
5 stars for the excellent staff and comforting food! We stopped by for a quick lunch before heading to Ocotillo Wells and decided to grab some tacos. Jack in the Box tacos are my guilty pleasure, and these didn’t disappoint! From the moment we walked in, the staff greeted us warmly and were incredibly friendly to everyone, like Chick-fil-A level customer service. It was such a great experience!
HORRIBLE HORRIBLE HORRIBLE!!! The bathrooms were filthy like they don’t have a cleaning service also multiple times have occurred where the drive thru is not busy but yet I’m asked to wait in front of the store knowing damm well there is no parking besides handicapped parking!! And too top it off I still had to wait 10-20 minutes extra for my order! When at the window the kid giving the orders asked any condiments I clearly asked for taco sauce for my tacos and this moron gives me let up for the tacos!!!! STAYYYYY AWAYY!!!!
My chicken sandwich was so hard and old wasted my money. The lead lady was there. How can she allow this to happen? Does she not know when the food is fresh and when to throw it out when it’s no good cause it’s been sitting there all day.
Takes more than 30 minutes to get my order The MOD give instructions to the cashier that hold the in store orders and attend the drive thru first
This place nneda to be shut down. Absolutely filthy! The pictures do not so this justice. I told a female employee how terrible the the condiment station was and her response was I know. They were not busy. Time to.lean time to clean. Avoid at all cost