Industries Served
RetailHealthcareEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Dollar General is a managed service provider located in Thermal, California, offering a range of IT services to local businesses. They specialize in providing reliable technology solutions, including network management, cybersecurity, and cloud services. By focusing on the unique needs of small to medium-sized enterprises, Dollar General aims to enhance operational efficiency and security for its clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Dollar General for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Dollar General serves Thermal and surrounding areas including Coachella, Indio, and La Quinta. It is conveniently located near Highway 86 and close to the Salton Sea.
Pricing Model
The pricing model at Dollar General is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does Dollar General provide in Thermal, California, and which industries do you specialize in locally?▶
Dollar General provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as retail, healthcare, and education.
How fast is Dollar General average response time for tickets in Thermal, California, and do you offer after-hours support?▶
Dollar General typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Dollar General handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Dollar General is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Dollar General look like for a new client, and how long does it take?▶
Onboarding with Dollar General involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Dollar General support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Dollar General supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Dollar General and is it per user, per device, or a flat monthly plan?▶
Pricing at Dollar General is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services needed.
Customer Reviews
This store has quick access to the 86, be sure to use south marina drive, to get to the store. The other road is bumpy. This store is clean and the staff are nice and helpful.
As a local, it's been nice having another store in town with a decent selection of basics, necessities, and fun stuff too. Decent prices especially for the convenience, they still have an entire aisle of $1 items with all sorts of good and useful things , along with having dollar items mixed in other places throughout the store. The Building is brand new and kept very clean and organized. Staff is always very friendly ,helpful and efficient, using time well by multi tasking.
is really ashamed and a waste of time to stopped at your store (Salton Sea CA) poor management… starting with dirty store from the front of your store to all the way to the back … lack of customer service , lazy employees.. never wasting my time to stop and shop in here ever again.
Very good prices cheapest place to shop out here Marlene is a wonderful employee I don't why a grown adult was bullying her in one reviews but other than the desert trash customers the place is very nice to shop
Store is not stocked properly or sufficiently. Needs to be cleaned and straighten up shelves. I stopped in for hamburger buns won’t be back