Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Temecula Answering Services is a managed service provider located in Temecula, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security for various industries. With a focus on reliability and customer support, they aim to provide tailored IT services that meet the unique needs of their clients in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Temecula Answering Services. Many reviews commend their effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Temecula Answering Services serves the Temecula area and nearby cities such as Murrieta, Menifee, and Lake Elsinore. The service area is accessible via major freeways including I-15 and I-215, with local landmarks such as the Temecula Valley Wine Country.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Temecula Answering Services provide in Temecula, California, and which industries do you specialize in locally?▶
Temecula Answering Services provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Temecula Answering Services average response time for tickets in Temecula, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues to ensure continuous service.
Does Temecula Answering Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Temecula Answering Services offers cybersecurity solutions and compliance support for both HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Temecula Answering Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Temecula Answering Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Temecula Answering Services supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Temecula Answering Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers based on client needs.
Customer Reviews
I used Temecula Answering Service for the dental office I managed. They were very personable, followed our instructions exactly, were extremely affordable (I reached out to quite a few answering services) and overall provided great customer service. We were able to reach a lot more patients and retain new patients that were calling us for the first time during our off hours. They were a HUGE help.
They are unprofessional, mess up all the time, and make way to many mistakes. Costed my company 2 big customers, I stop using them and they are now suing me for a few hundred dollars. Well here is my notice I'm going to return the favor, See you in court.