Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Botan Services is a managed service provider located in Temecula, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Botan Services aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Botan Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Botan Services serves the Temecula area and nearby cities such as Murrieta, Menifee, and Lake Elsinore. The business is conveniently located near Interstate 15 and is close to landmarks like the Promenade Temecula and the Temecula Valley Museum.
Pricing Model
Botan Services typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Botan Services provide in Temecula, California, and which industries do you specialize in locally?▶
Botan Services offers a variety of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Botan Services average response time for tickets in Temecula, California, and do you offer after-hours support?▶
Botan Services prides itself on a quick response time for support tickets, typically addressing issues within a few hours. They also provide after-hours support to ensure continuous service.
Does Botan Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Botan Services is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Botan Services look like for a new client, and how long does it take?▶
Onboarding with Botan Services involves an initial assessment of the client's needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Botan Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Botan Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Botan Services and is it per user, per device, or a flat monthly plan?▶
Botan Services operates on a flat monthly pricing model with tiered options based on the services selected, allowing businesses to choose a plan that fits their specific needs.
Customer Reviews
I have worked with Freddy Botan of Botan Services for 15+ years which is a reflection of his technical expertise, support and Tier 1 customer service. Botan Services has provided all of my IT infrastructure needs, from WLAN, Cybersecurity, Data Center Infrastructure, to leveraging Smart Phone accessibility. I highly recommend Botan Services for large and small IT needs.
Recently I contacted Botan Service for an issue I was having with my Macbook pro and the level of service I received was top notch. Not only did they fix the issue but went above abd beyond in service by identifying and correcting other issues that were effecting the performance of my computer. The owner Freddy was extremely knowledgeable, very thorough and really works to help the customer understand not only what the problem is, but how to protect and prevent future issues. I was blown away at the extent of customer service I received from Botan Services. I strongly recommend them as the true Experts for any and all your IT and computer needs. With Pleasure ARJ
Botan Services created a beautiful website for my new business that I am proud to direct potential customers too.
Great Service, I highly recommend this place!