Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
IT-SD is a managed service provider located in Simi Valley, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while IT-SD manages their technology needs. With a commitment to reliability and security, IT-SD serves various industries, providing tailored support to enhance productivity and safeguard data.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight IT-SD's responsiveness and reliability in managing their IT services. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
IT-SD serves Simi Valley and nearby areas including Thousand Oaks, Moorpark, and San Fernando. Major freeways include the 118 and 23, with recognizable landmarks such as the Simi Valley Town Center.
Pricing Model
IT-SD typically operates on a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does IT-SD provide in Simi Valley, California, and which industries do you specialize in locally?▶
IT-SD provides a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, retail, and education.
How fast is IT-SD average response time for tickets in Simi Valley, California, and do you offer after-hours support?▶
IT-SD typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service availability.
Does IT-SD handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT-SD is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with IT-SD look like for a new client, and how long does it take?▶
Onboarding with IT-SD involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does IT-SD support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT-SD supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with IT-SD and is it per user, per device, or a flat monthly plan?▶
IT-SD generally offers a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose a plan that best fits their needs.
Customer Reviews
Corey from IT-SD was absolutely amazing! I would definitely hire him again. He was professional, fast, reasonably priced, and did an excellent job.
I had the ultimate emergency with my external hard drive not connecting. In fear of losing all my files. Thank god to Corey!!! He came in an hour after contacting him and worked 8 hours nonstop to get the problem resolved. Very impressive work ethics to get the job done. Forever thankful! If you run into a problem like mine, he is your go to guy.
Cory is super professional and extremely helpful. He helped me find the best computer for my business and set it up quickly. I would highly recommend his company! I don’t think I could have completed my goals without hi!
I had almost no hope of recovering old vital footage and personal data I had stored on dozens of old hard drives. I tried two different shops and one said they couldn’t touch it and the other wanted an astronomical price to even try with no guarantee. When I talked to Cory I thought it was too good to be true, not only did he accept the challenge he was incredibly helpful and said he wouldn’t charge me if he couldn’t recover it. After picking my jaw up off the floor we set up a way to get him all the drives and within a couple days he had recovered most of my data and copied it. I will never search again when it comes to any computer hardware or other needs . He has since helped change a battery in my work surface tablet. So thankful!
What a lifesaver!!! Our business computer failed. I found Cory online, he took my call at 8pm. I dropped off parts that evening, and he had us back up and running immediately. My new tech guy forever! Thankyou so much Cory!!!