Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ITS, Inc. is a managed service provider located in Scotts Valley, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, ITS, Inc. serves a diverse range of industries, providing tailored support to meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend ITS, Inc. for their responsiveness and reliability in managing IT services. Many reviews highlight the company's strong communication skills and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
ITS, Inc. serves Scotts Valley and nearby areas including Santa Cruz, Capitola, and Felton. Major freeways include Highway 17 and Highway 1, with local landmarks such as Henry Cowell Redwoods State Park.
Pricing Model
ITS, Inc. offers a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model, with options for flat monthly plans.
FAQ
What services does ITS, Inc. provide in Scotts Valley, California, and which industries do you specialize in locally?▶
ITS, Inc. provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, retail, and manufacturing.
How fast is ITS, Inc. average response time for tickets in Scotts Valley, California, and do you offer after-hours support?▶
ITS, Inc. typically maintains a prompt response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service availability.
Does ITS, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ITS, Inc. is equipped to manage cybersecurity and compliance needs for industries requiring adherence to HIPAA and PCI standards, ensuring that client data is protected.
What does onboarding with ITS, Inc. look like for a new client, and how long does it take?▶
Onboarding with ITS, Inc. involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does ITS, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ITS, Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with ITS, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing at ITS, Inc. is flexible and can be structured per user, per device, or as a flat monthly plan, allowing clients to choose the model that best fits their needs.
Customer Reviews