Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Laptops Plus is a managed service provider located in Santee, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions including network management, cybersecurity, and cloud services. With a focus on reliability and customer support, Laptops Plus aims to enhance operational efficiency for companies in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Customers frequently praise Laptops Plus for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for their clients.
Service Coverage Area
Laptops Plus serves Santee and nearby areas such as El Cajon, La Mesa, and San Diego. The business is conveniently located near Interstate 8 and Highway 67, close to landmarks like Santee Town Center.
Pricing Model
Laptops Plus typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does Laptops Plus provide in Santee, California, and which industries do you specialize in locally?▶
Laptops Plus provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Laptops Plus average response time for tickets in Santee, California, and do you offer after-hours support?▶
Laptops Plus typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Laptops Plus handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Laptops Plus is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Laptops Plus look like for a new client, and how long does it take?▶
Onboarding with Laptops Plus involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks depending on the complexity of the services.
What tools and platforms does Laptops Plus support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Laptops Plus supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Laptops Plus and is it per user, per device, or a flat monthly plan?▶
Laptops Plus operates on a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose plans that best fit their operational needs.
Customer Reviews